ProVision Learning

We offer an industry-leading education and training program for all members of your practice team:

  • Management education for Optometrists and Key Practice Staff
  • Customer journey and sales training for the entire team
  • Dedicated practice manager workshops
  • Introductory optical training and induction programs for your newest team members

Your pathway to growth

ProVision is here to ensure the ongoing viability of independent optometry and one of the most important ways that we do that is by helping you to grow, be competitive and profitable through our learning and development programs.

Our face to face programs are absolutely focused on delivering the most important skills and to establish a career path for non-optometrist staff.

Grow your own qualified dispensers

We take a strategic approach to supporting our members to ‘grow their own’ qualified Dispensers in view of the identified shortage of dispensing skills in the industry. We foster a clear pathway for entry level employees who may not have considered a career in the industry.

We know that learning and development programs alone don't change behaviours so we also provide you with the coaching and tools to create on the job learning opportunities, and the knowledge of how embed the learning into the individual staff member day-to-day role. Steven Johnston - ProVision CEO

Practice Growth & Development Program returns in 2020

Years ago, ProVision and Williams Group (USA) teamed-up to bring a dynamic practice growth and development program to Australia. The program was available exclusively to ProVision members, and to this day, many still talk about the impact of this program on their practices and lives alike. Such impact in fact, ProVision is again teaming-up with Williams Group again, to bring a 2020 version to Australia, that is again exclusively for ProVision members. It’s called Fast Track Your Practice.

In the new normal, it's no longer a battle for pratronage. It's a war. Your patients are under constant siege from internet providers, big budget marketers and changing provider dynamics that have largely commoditised eyecare - Tom Bowen, Co-Founder & Executive Vice-President, Willliams Group.

Fast Track Your Practice

We have a strong relationship with Williams Group out of Nebraska, USA. Tom Bowen has worked along with ProVision members 15 years ago and continues in 2020 with a whole new plethora of opportunities.

With the help of our wonderful partners at CooperVision, in March 2020 the Williams Group will be conducting 2 day Fast Track Your Practice programs in Sydney, Brisbane and Melbourne.

ProVision subsidises travel arrangement for members who elect to attend from outside those cities.

The program will cover these important topics:

Leading your team to peak performance - The 10 keys to ignite your team

Profitability by design - A more deliberate approach to managing the margin

It's all in the numbers! - Team Management of the Key Practice Metrics

Winning the war for value - managing patient perception of value BY DESIGN

Strategies for more new patients

Maximising productivity with better scheduling techniques

Practice Manager Workshops

We run Practice Manager workshops in each state to share best practice between members and share knowledge.

ProVision is strategic about and committed to helping improve the skills of members and their staff and most importantly evolving in learning to ensure that our members stay ahead of competitors.

As a Business Coach, finding new opportunities to help business owners excel in their business and themselves is what gets me out of bed each day. Karen Harmsen, Business Coach, QLD.

As a Business Coach, finding new opportunities to help business owners excel in their business and themselves is what gets me out of bed each day. When small business owners succeed, it has a direct impact on their lives, their families and their communities.

 One of the many ways we impact the growth of practices at ProVision is to groom and develop the key team members. Nationally we facilitate, twice a year in capital cities ,Practice Managers workshop. The Practice Managers are very often are the key implementors of strategy so developing their passion for new initiatives, their ability to influence the team (and many times the owner) and providing them with the tools to be successful is a core objective of the workshops. Additionally an element that is highly valued by the attendees is the possibility to collaborate and form professional alliances with colleagues in similar roles facing similar challenges.

 In QLD from the inception of these meetings we have structured the meeting as a meeting for the Practice Managers driven by their needs. These workshops that has been fluid in format and content and evolved over the course of the period we have been running them. What has remained consistent is we always call for agenda items  and content focus areas from the PMs, we always dedicated several hours of the day in sharing success case studies and we always review the content and format at the end of every meeting to ensure we are delivering exceptional value.   

Karen Harmsen, Business Coach, QLD. 

We help you to grow and be competitive and profitable through our learning and development programs
We help you to grow and be competitive and profitable through our learning and development programs
Courses subhead

Face to Face Learning

ProVision plans education to assist with the personal growth of your practice team, with the ultimate goal of helping you to continually innovate and improve your practice through your greatest assets – you and your people. ProVision brings you the experts who will help you understand yourself and those around you. The goal?  To help you be the best you.

New courses are developed every year, with 2020’s lineup including:

  • Introduction to Optics designed to give newcomers to the optical industry a solid foundation for a career journey in independent eyecare.
  • Advanced Optics to help your dispensing staff gain a deeper, practical understanding of the more technical aspects of optical dispensing.
  • Advanced Lenses will take a practical look at how to choose the correct lens for a patient to ensure the best dispensing outcomes.
  • Advanced Ophthalmic Optics 1 to develop a strong understanding of the application of ophthalmic dispensing and its key role in a successful practice.
  • Certificate IV in Optical Dispensing will help to ensure that optical appliances are dispensed as prescribed by the optometrists and/or ophthalmologists in accordance with The Australian Standards.
  • Practice Manager Workshops to provide a forum for Practice Managers and Team Leaders to meet and discuss best practice ideas, network and share information across a range of operational, merchandise and marketing subjects.
  • Fast Track Your Practice to help your practice grow and develop.

Introduction to Optics

By focusing on the skill and development of inexperienced team members in basic optical concepts and practical dispensing, they will leave with greater confidence to interact with customers. recommend and dispense lenses, take basic measurements and perform frame adjustments.

Advanced Optics

Take your dispensing staff knowledge to the next level and help them gain a deeper, practical understanding of the more technical aspects of optical dispensing. There will be no need for them to shy away from difficult prescriptions anymore.

Education3

Advanced Lenses

This course will take a practical look at how to choose the correct lens for a patient to ensure the best dispensing outcomes. From choosing which lens material is appropriate, to understanding the feature and benefits of different PAL designs, this course considers all the variables.

Advanced Ophthalmic Optics 1

Effective optometric practitioners recognise that the patient experience does not end at the consulting room door. Developing a strong understanding of the application of opthalmic dispensing is an indispensible part of a successful practice by ensuring the accurate and appropriate realisation of the optometric consultation.

Certificate IV in Optical Dispensing

ProVision introduced this qualification into its Learning & Development program because it recognises the vital role that optical dispensers play in the success of an independent optometry practice. This qualification gives participants a thorough understanding of all aspects of the dispensing process.

Practice Manager Workshops

A platform and forum for practice maangers and team leaders to meet and discuss best ideas and to network and share information across a range of operational, merchandise and marketing subjects. These workshops are state-wide and biannual.

Education8

Bespoke Team Training

This training can be undertaken at a practice or off-site at a suitable time for the practice. Specific examples include: How to be remarkable and relevant, emotional agility, creating a positive practice culture, team effectiveness and how to be a better communicator. Training can be tailored to specific team or individual development needs.

Fast Track Your Practice

This program is available exclusively to ProVision members. Years ago ProVision teamed upw ith Williams Group to bring a practice growth and development program to Australia. Along with CooperVision, we are bringing a 2020 version exclusively for our members.

Your pathway to growth

We help you grow to be more competitive and profitable through our learning and development programs. ProLearn Max is your 24/7 online campus providing an engaging online learning experience tailored to your role with the ability to monitor team progress. There is a mobile friendly app for anytime/anywhere access, a knowledge library with useful product information, management tools and templates. There is also a member forum to share ideas with others.

App - Android and iOS

Download the app for on-the-go learning.

Practice Rankings

Rank your practice against other by completing more modules

Micro Learning

Engaging and short e-learning modules

Self Paced Learning

Complete modules anytime with 24/7 access

Monitor Learning Progress

Monitor your own progress or those of your employees

Tailored Learning

E-learning modules are created to build knowledge for your position in the practice

Your 24/7 online learning campus

We help you grow and be competitive and profitable through our learning and development programs. ProLearn Max is your 24/7 online campus providing an engaging online learning experience tailored to your role with the ability to monitor team progress. There is a mobile friendly app for anytime/anywhere access, a knowledge library with useful product information, management tools and templates. There is also a member forum to share ideas with others.

PV Conference banner HEAD

The theme for the ProVision 2020 national conference in Perth is Building The Future

With an exciting agenda of presenters, workshops and activities, in a beautiful city, we’ll be in the state-of-the-art surrounds of award-winning Crown Perth, and the focus is building the business of your dreams…you really can’t miss out!

We'll cap off our Learning & Development for the year with our fantastic Building The Future conference in the wonderful city of Perth in early September. At Building The Future we'll go beyond concepts. The content and interaction offered in the presentations and workshops will enable you to fully immerse in what building the capability of your people, your marketing, the consumer experience, and financial performance can impact, all in a framework that supports your vision - Steven Johnston, CEO

It is vital to empower all of us in this ecosystem

We recognise that in a world where the face of optometry is changing, it is vital to empower all of us in this ecosystem., to thrive in people and capability, marketing, the patient experience and financial performance, by putting the right foundations in place.

With an eye on the future, we must embrace innovation

The inspiration, content and interaction will enable you to fully immerse in building your client base, developing new experiences and ideas, reshaping the way your people collaborate and work together, all in a framework that supports your vision.

Members of ProVision and their practice teams are invited to attend our biannual national conference. The ProVision conference features management education along with social networking and best practice sharing. Our 2020 Building for the Future conference event will be held in Perth from 6-8 September.

In 2020, highlight keynote speakers include:

  • MIchael Knipe Memorial Address presented by Ian Bluntish
  • The Honorable Julia Gillard AC
  • Keith Abraham – “Creating the Business of Your Dreams”
  • Katrina McCarter – “Marketing to Mums: What Australian Mums Want From Their Optometrist”
  • Mick Colliss – “Unique Way to Represent Your Country”
  • Steve Sammartino – “New Age Entrenpreneurs”

Grow from strong foundations

Just as a structure needs a strong foundation to build upon, businesses need a clear strategy as the foundation to build their future. With a solid framework in place to support your vision – processes, systems, people and culture – block by block, you can add differentiating value.

 

Your ability to be agile, flexible and responsive to the market is an advantage you have over many of your competitors. This allows you to offer that unique point of difference and WOW, which a corporate homogenous group can never copy.

 

While we can’t control what goes on in the world in macroeconomics, we can control the microcosm that is our niche in optometry. With an eye towards the future, we must embrace innovation, while never losing sight of the grass roots high service model that has made you so successful to this point.

 

Get ready to Build the Future of Independent Optometry
with us in Perth 2020.

The theme for the ProVision 2020 national conference in Perth is Building The Future

With an exciting agenda of presenters, workshops and activities, in a beautiful city, we’ll be in the state-of-the-art surrounds of award-winning Crown Perth, and the focus is building the business of your dreams…you really can’t miss out!

We'll cap off our Learning & Development for the year with our fantastic Building The Future conference in the wonderful city of Perth in early September. At Building The Future we'll go beyond concepts. The content and interaction offered in the presentations and workshops will enable you to fully immerse in what building the capability of your people, your marketing, the consumer experience, and financial performance can impact, all in a framework that supports your vision - Steven Johnston, CEO

It is vital to empower all of us in this ecosystem

We recognise that in a world where the face of optometry is changing, it is vital to empower all of us in this ecosystem., to thrive in people and capability, marketing, the patient experience and financial performance, by putting the right foundations in place.

With an eye on the future, we must embrace innovation

The inspiration, content and interaction will enable you to fully immerse in building your client base, developing new experiences and ideas, reshaping the way your people collaborate and work together, all in a framework that supports your vision.

Members of ProVision and their practice teams are invited to attend our biannual national conference. The ProVision conference features management education along with social networking and best practice sharing. Our 2020 Building for the Future conference event will be held in Perth from 6-8 September.

In 2020, highlight keynote speakers include:

  • MIchael Knipe Memorial Address presented by Ian Bluntish
  • The Honorable Julia Gillard AC
  • Keith Abraham – “Creating the Business of Your Dreams”
  • Katrina McCarter – “Marketing to Mums: What Australian Mums Want From Their Optometrist”
  • Mick Colliss – “Unique Way to Represent Your Country”
  • Steve Sammartino – “New Age Entrenpreneurs”

Grow from strong foundations

Just as a structure needs a strong foundation to build upon, businesses need a clear strategy as the foundation to build their future. With a solid framework in place to support your vision – processes, systems, people and culture – block by block, you can add differentiating value.

Your ability to be agile, flexible and responsive to the market is an advantage you have over many of your competitors. This allows you to offer that unique point of difference and WOW, which a corporate homogenous group can never copy.

While we can’t control what goes on in the world in macroeconomics, we can control the microcosm that is our niche in optometry. With an eye towards the future, we must embrace innovation, while never losing sight of the grass roots high service model that has made you so successful to this point.

Get ready to Build the Future of Independent Optometry
with us in Perth 2020.

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